Former VP of HR for Fidelity Investments brings twenty-five years of experience managing employees

BOSTON, MA, May 13, 2020 /24-7PressRelease/ — Flimp Communications, a leading developer of virtual communications and engagement solutions for employers and benefits providers, today announced the addition of Heather Smith to the company’s leadership team. In her role as Chief People Officer and Senior Account Success Manager, Heather will report to CEO, Wayne Wall. Her primary responsibilities will include ensuring the success of Flimp’s marquee customers, while also overseeing the HR function at Flimp.

Heather brings a vast amount of experience in the field of HR and operations to Flimp Communications. During her tenure at Fidelity, she project managed several key HR improvements for a business unit with more than 5,000 employees. She also worked directly with the company’s leadership to create strategic plans and streamline efficiencies.

“As we expand our offerings and our customer base, it’s clear we need someone in the field who truly understands and advocates for our most important customers,” said Wayne Wall, CEO of Flimp Communications. “Heather brings a dynamic energy to the team and has already started to make an impact for our staff and our most valued customers.”

As Senior Account Success Manager, Heather works one on one with clients to understand their specific challenges and ensure Flimp is doing all it can to address them. She works closely with the other account success managers at Flimp and coordinates directly with the project management team. In her role as Chief People Officer, Heather will work with leadership to set the strategic growth plan for the organization and oversee HR operations.

“Helping clients who share the same experiences I had over the course of my career in HR is incredibly fulfilling,” added Heather Smith, Chief People Officer and Senior Account Success Manager. “I’m pleased to join Flimp in this dual role, as it allows me to do two things I’m passionate about, advocating for HR professionals and championing the needs of a stellar team. I love keeping one foot in the day to day of the profession, while helping our HR clients do their jobs more effectively and efficiently.”

About Flimp Communications
Flimp Communications is a leading developer of virtual communications and engagement solutions for employers, HR consultants, insurance carriers, healthcare and benefits providers. Flimp’s software platform, benefits decision-support tools, workforce texting and digital content solutions allow clients to create, manage, distribute and track virtual communications to employees. The award-winning FLIMP® content-communications platform provides a secure environment to engage with employees and share HR content and benefits information without the need for marketing or IT resources. With offices in Boston, MA, Denver, CO, Vero Beach, FL, and Burlington, VT, Flimp works with over 600 corporate clients, including many Fortune 500 companies. For more information, please visit

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